What is Logicdialog?
Logicdialog does the ordinary so your teams can do the extraordinary
Logicdialog is an online platform for building Digital Assistants ( or bots ) using advanced Artificial Intelligence techniques which make use of Large Language Models and Natural Language Processing. With the platform you can create an ever growing number of use cases, such as :
Collecting form based information from your users about queries or problems.
Using integrations to retrieve information about the status of orders, or querying other internal platforms.
Answering commonly asked questions.
Taking payments, and arranging direct debits.
Integrate with over 6000 separate applications and systems.
... the list goes on.
All of this is possible to build, within minutes, and with no coding experience necessary thanks to our simple User Interface (UI) and intuitive Visual Bot Editor. The benefits speak for themselves, but don't take our word for it, listen to what our customers say :
“The bots streamline user experience, decreases dwell time and impacts call centre volumes. WBB can’t do enough for us, this has been a very positive experience .”
West Berkshire Council
“The logicdialog platform is doing a fantastic job in offering passengers a more convenient way to find information around journey planning, station facilities, and fares.”
Transport for Wales
“The support from Logicdialog has been instrumental. The regular catch-up sessions and task demonstrations ensure our operations run smoothly and any issues are promptly addressed. This ongoing support mechanism has not only ensured operational fluency but also enriched the customer feedback loop, providing invaluable insights for continual improvement."
Transport for Wales
So, if you want less calls, less emails, higher revenues, productive teams and happier customers then why not start building your first conversation flow now!
Building a conversation flow60% less emails and phone calls.
Reduce your inbound contact centre traffic by up to 60%. Customer facing intelligent bots that can execute complex processes as well as answer simple FAQs have a huge impact on the contact centre, and free up thousands of hours so your teams can focus on less repetitive, more rewarding work. Our bots do the ordinary so your teams can do the extraordinary!
Last updated