Forms

Forms are your passport to using the one-click integrations available within the bot and using the bot with Zapier. If you're developing your own integrations then using forms will make data available to your integration.

We're busy adding to the list of one-click integrations we offer, so as time goes by, your bot's ability to do things at the click of button (with no development assistance) will grow.

When should you use forms?

Whenever you are collecting information from the user that you're probably going to want to use later, do it with a form. Even if it's a single question and even if you don't know exactly what you're doing with the information you're collecting yet, as it will just mean you won't have to change the conversation flow when you figure it out.

The Question Bank

To create a form you'll need to add one or more questions. Within the question bank you'll find all of the bespoke questions you've created as well as a range of pre-defined questions available for use. Just select Questions tab on the nav bar on the left hand side of the page to view them.

The list includes things that you may regularly ask the user for no matter what sort of bot you're building - e.g. email address, telephone number, first name, last name etc.

It's good practice to give questions titles that can be understood by yourself and other logicdialog users to the questions you create so that they don't conflict with others in the question bank.