LogicDialog
About UsLogicDialogChat PluginSDK
  • What is Logicdialog?
  • Creating your bot
    • Building a conversation flow
    • Finding and editing blocks
    • Selecting the block type
    • Reusing blocks
    • How to change a block type
    • Organising blocks by topic
    • Removing content
    • Buttons
    • Forms
    • Previewing your bot
    • How to write your content
  • Training
    • NLP
    • Creating Intents
    • Creating Entities
    • Using Intents
    • Review questions
    • Testing Intents
  • Look and Feel
    • Standard text
    • Bot Icon
    • Opening Hours
  • Live Agents
    • Agents & Departments
    • Department Routing
    • Live conversations
    • Notifications
  • Integrations
    • Webhooks
    • Zapier
    • WhatsApp
    • Google Business Messaging
    • MS Teams
    • Facebook
    • Analytics APIs
    • Importing knowledge
      • Importing Word Documents
  • Fundamentals
    • Blocks
    • Analytics
    • Utterances
    • Intents
    • Entities
    • Events
    • Forms
    • Webhooks
    • Chat Plugin
  • Support
    • Getting support
    • Raising Tickets
    • Changes to Authentication Provider
    • Enabling Browser Notifications
    • End of support for chat plugin installer
    • Important update: Action required for live agents
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  1. Training

Creating Entities

PreviousCreating IntentsNextUsing Intents

Last updated 2 years ago

Creating an follows a very similar process to . On the navigation bar click on Entities then the Add Entity + button.

After clicking on the add entity button you'll be asked for a name for the entity group. This can be the most common term for the entities in this group. For example bins if you are going to define an entity containing recycling bin, green bin etc. How broad you make this will depend on your content and so in some cases having one entity for bins will be fine, whereas for others you may need a more specific entity called recycling bin which contains the various options for that entity.

Now that you've added a title you will be presented with the option of adding all the synonyms for this entity. A synonym is another word for the same entity. Add one synonym per line, press enter and this will create a new line so that you can easily add as many as you need. When you are done click Submit . The window will update to show the new entity you've just created.

You can add a new synonym at any time by using the three dots menu, and selecting Edit Entity.

Entity
Creating Intents