Standard text
Within any given solution there are a number of pieces of text which are standard. These might be the name of your bot, links to privacy policies and so on. Logicdialog allows you to change these via the settings page :
On this page you'll find a number of options, and the two that are relevant are Company and Web plugin.
Company Settings
Under the company settings page you can specify the following :
Company Name
Bot Name
Opening hours
Once you have made all the necessary changes, click on the Save Settings button at the top of the screen. The changes are made instantly.
Web Plugin
Along with the company settings, the web plugin settings page allows you to modify the various pieces of standard text that are used if you are using our Chat Plugin. Note that these settings are not applicable if you are using an external channel such as Facebook.
As you can see in the image above, this page has a number of settings that you can configure as you need to. These options, just like the company settings, are available in all languages that your bot supports.
The options you can change are as follows :
Privacy policy URL & message
Company description
Availability message
A short message used to request feedback
A description of who the user is chatting with
The chat plugin title
A pop-up message introducing the web plugin
The button text that is shown prior to opening the chat plugin
Changing any of these options highlights a Save Settings button at the top of the screen which will then save the settings immediately.
For additional information about the Plugin Stylesheet option, please see our chat plugin documentation.
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